Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When updates are made, the “Last updated” date at the top of this page will be revised.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from several sources depending on how you interact with our website.

We may use the information we collect to:

- Respond to inquiries submitted through our contact forms

- Schedule and conduct discovery calls

- Provide professional organizing services

- Process purchases and payments

- Send confirmations, reminders, and service-related communications

- Send occasional marketing emails or updates

- Improve website functionality and user experience

- Comply with legal obligations

- Protect our business and clients

Personal Information We Collect

Information You Provide Directly

Information you submit through forms, scheduling tools, or checkout pages may include:

- Name

- Email address

- Phone number

- Address (for in-home organizing services)

- Payment information

- Information included in consultation forms or service inquiries

- This information may be collected when you:

- Submit a contact form

- Book a discovery call

- Complete a service inquiry form

- Purchase a service package

- Communicate with us via email or messaging

Providing certain information may be necessary to schedule services or respond to your request.

Additional Information You May Provide

You may choose to share additional information with us during consultations, service inquiries, or communications, including photos, videos, or descriptions of spaces within your home.

This information is used solely for evaluating your project, preparing recommendations, and providing organizing services. We will not publicly share identifiable client information or photos without permission.

Information Collected Automatically

When you visit our Site, certain information may automatically be collected about your device and interaction with the Site.

This may include:

- IP address

- Browser type

- Device type

- Pages visited

- Time spent on pages

- Referring websites

We use Google Analytics to help analyze website traffic and understand how visitors interact with our Site so we can improve its performance and user experience.

Cookies

Like many websites, we use cookies and similar technologies to improve your experience and analyze how visitors interact with our website.

Cookies help us:

- remember visitor preferences

- understand website traffic

- improve site functionality

- measure marketing effectiveness

Most web browsers automatically accept cookies, but you may choose to disable cookies through your browser settings. Disabling cookies may affect certain website features.

Information Obtained from Third Parties

We may receive information from third-party providers that help us operate our website and services, including:

- Website hosting providers

- Payment processors used to process transactions

- Email marketing services such as Elenore

- Scheduling or booking software used for consultations

- Analytics providers

These providers may collect certain information on our behalf to perform their services.

How We Use Your Personal Information

Providing Services

We use your personal information to schedule consultations, communicate with you, and provide professional organizing services.

Payments and Purchases

If you purchase services through our checkout system (including subdomains such as packages.tidycrescentco.com), payment information may be processed by secure third-party payment processors.

Communication

We may contact you to respond to inquiries, confirm appointments, provide service updates, or send reminders.

Marketing

With your consent, we may send occasional marketing emails about services, updates, or availability. You may unsubscribe from these communications at any time.

Security and Fraud Prevention

Personal information may also be used to detect or prevent fraudulent activity and maintain the security of our website and services.

How We Share Personal Information

We may share personal information with trusted service providers that help operate our business, including:

- Website hosting providers

- Payment processors

- Email marketing platforms

- Analytics providers

Scheduling and communication platforms

These service providers only receive the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights, property, or safety. We do not sell your personal information to third parties.

Third-Party Websites

Our Site may contain links to third-party websites or online platforms. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

- Request access to the personal information we hold about you

- Request correction of inaccurate information

- Request deletion of your personal information

- Object to certain uses of your personal data

- Request a copy of the personal data we maintain about you

To exercise any of these rights, please contact us using the contact information listed below.

Children's Data

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take steps to delete that information.

Security and Retention of Information

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Personal information will be retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Tidy Crescent Co. LLC
Email: [email protected]
Website: https://tidycrescentco.com/